Privacy Policy

Website: ChemistrySir.com
Effective Date: 3 November 2026

At ChemistrySir.com, we respect your privacy and are committed to protecting the personal information of our students, parents, visitors, and customers.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you visit or use our website and services.

By accessing ChemistrySir.com or using our services, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information when you register, enrol in a course, book a class, make a purchase, or contact us.

A. Personal and Registration Information

• Full name

• Mobile number

• Email address

• Class or academic level

• Board or examination details

• Course or subject preferences

• Other information voluntarily submitted through registration or enquiry forms

B. Course and Learning Information

• Course enrolment details

• Class attendance and participation records, where applicable

• Access to purchased courses and study materials

• Communication relating to classes, batches, and academic services

C. Payment and Transaction Information

When you purchase a course, book a class, or buy a product, we may collect:

• Order ID and transaction reference

• Purchased product or service details

• Payment status and transaction date

• Billing information, where required

Online payments may be processed through third-party payment service providers. We do not intend to store complete card numbers, UPI PINs, CVVs, or internet banking passwords on our website.

D. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Pages visited and website activity

• Cookies and similar technologies, where enabled

2. How We Use Your Information

We use the information collected for legitimate educational, administrative, operational, and business purposes, including:

• Creating and managing student registrations.

• Processing course enrolments and individual class bookings.

• Providing access to online courses, live classes, and study materials.

• Managing orders, payments, and digital product delivery.

• Sending important academic updates, batch schedules, and class notifications.

• Responding to enquiries and providing customer support.

• Maintaining student and transaction records.

• Improving website functionality, security, and user experience.

• Preventing fraudulent transactions and unauthorised access.

• Meeting applicable legal and regulatory requirements.

We will not use personal information for purposes unrelated to those disclosed to you without an appropriate lawful basis.

3. Communication and Notifications

We may contact registered students and customers through their provided email address, mobile number, or other communication channels for purposes such as:

• Registration and enrolment confirmation.

• Payment and order updates.

• Course and class schedules.

• Changes to batch timings.

• Important educational announcements.

• Customer support and service-related communication.

Where separate consent is required for promotional communications, we will seek that consent. You may request to stop promotional messages at any time.

4. Sharing of Information with Third Parties

We do not sell or rent personal information to third parties.

However, certain information may be shared with trusted service providers when necessary to operate our website and deliver our services.

These may include:

• Website Hosting Providers: To host and maintain our website and database.

• Payment Gateway Providers: To securely process payments and verify transactions.

• Google Services: Google Sheets or related services may be used to maintain registration or administrative records. Google Meet may be used to conduct online classes.

• Digital Storage and Content Delivery Providers: Services such as Bunny.net may be used to store and deliver educational PDFs and digital content.

• Communication Platforms: WhatsApp and Telegram may be used for student communication, announcements, and academic updates.

• Technical and Website Service Providers: To maintain website security, performance, and functionality.

These providers may process information according to their own privacy policies and applicable contractual or legal obligations.

We aim to share only the information reasonably necessary for the relevant service.

5. Cookies and Tracking Technologies

ChemistrySir.com may use cookies and similar technologies to:

• Maintain website functionality.

• Remember user preferences.

• Support login and shopping cart features.

• Improve website performance.

• Understand website usage, where analytics tools are enabled.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Protection and Security of Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include:

• Secure website connections (HTTPS).

• Restricted administrative access.

• Appropriate website and database security measures.

• Secure payment processing through payment service providers.

• Access controls for student and transaction information.

Although we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Student registration and course administration.

• Providing purchased services and products.

• Maintaining transaction and accounting records.

• Resolving disputes and handling support requests.

• Meeting legal and regulatory obligations.

When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal retention requirements.

8. Student Information and Parental Consent

Our educational services may be used by students below the age of 18.

Where required under applicable law, we will obtain verifiable consent from a parent or lawful guardian before processing a child’s personal data.

Parents or lawful guardians may contact us regarding the personal information of their child, including requests for access, correction, or deletion, subject to applicable law.

We do not knowingly seek to collect more personal information from children than is reasonably necessary to provide educational services.

9. Third-Party Websites and Platforms

Our website may contain links to third-party websites or services, including payment platforms, Google Meet, WhatsApp, Telegram, and other external resources.

Once you access these third-party platforms, their respective privacy policies and terms of service will apply.

ChemistrySir.com is not responsible for the privacy practices, security, or content of external websites and services.

We encourage users to review the privacy policies of those platforms before sharing personal information with them.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.

• Request correction or updating of inaccurate personal information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Raise a complaint regarding the handling of your personal information.

• Nominate another individual to exercise your rights where permitted by applicable law.

To exercise these rights, please contact us through the Contact Us page of our website.

We may request reasonable information to verify your identity before processing a request.

11. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us through the Contact Us page.

Withdrawal of consent will not affect processing already carried out lawfully before the withdrawal. It may also affect our ability to provide certain services that require the relevant information.

12. Data Breach and Security Incidents

If we become aware of a personal data breach affecting your information, we will take appropriate steps to investigate, mitigate the impact, and provide notifications as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable laws.

Any updated version will be published on this page along with the revised effective date.

We encourage users to review this page periodically.

14. Contact and Grievance Support

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us through the Contact Us page on our website.

Website: https://chemistrysir.com/

We will make reasonable efforts to review and respond to privacy-related requests and complaints within the period required by applicable law.

Your Privacy Matters to Us.

ChemistrySir.com is committed to handling personal information responsibly and providing a safe and trustworthy educational experience.